FAQs
1. What types of products do you customize?
We specialize in a wide range of promotional items, including table covers, table runners, wristbands, balloons, PVC ID cards, lanyards, tote bags, and banners. If you have a special request, just reach out—we’ll do our best to make it happen.
2. Can I use my own logo or design?
Yes! You can upload your own artwork, logo, or design. If you don’t have a design ready, our team can help create one that matches your brand or event.
3. What file formats do you accept for designs?
We accept high-resolution files in PNG, JPEG, PDF, AI, or EPS formats. For the best results, we recommend vector files.
4. How long does it take to receive my order?
Production times vary by product, but most custom orders are ready within 5–10 business days. Shipping times depend on your location, and we also offer rush orders if you need your items sooner.
5. Do you offer bulk discounts?
Yes! The more you order, the more you save. We offer competitive pricing for bulk and wholesale orders—perfect for events, businesses, and organizations.
6. What if I’m not satisfied with my order?
Your satisfaction matters to us. If there’s an issue with your order, contact us within 7 days of delivery, and we’ll work with you to make it right.